Thank you for visiting our website! We hope you’ve found the information on our website useful. Below are answers to common enquiries we get.
We want to make sure that you end up getting the perfect tent, whether it is for your child or a gift for a friend! For any additional questions, please reach out to us at info@mytentsy.com and a dedicated representative will get back to you within 1 business day.
For domestic orders within the USA, we ship using FedEx Ground out of our warehouse in Edison NJ. Typical order processing times are 2 business days and shipping lead times are an additional 2 - 5 business days. For international orders, we ship from Hong Kong by international courier service; shipping lead times depend on the final destination.
We accept Visa, Master and AMEX cards or PayPal payments.
We are trying to bring Tentsy products to a retailer near you. In the meantime, we are happy to assist you directly so don’t hesitate to email us at sales@checkey.com.hk.
